Job Description
- Preparing of new workstations and upgrade existing PC´s
- Diagnose and solving hardware and software issues
- Set up new user's accounts and profiles and deal with password issues
- Allocation and maintenance of IT equipment
- Maintain IT inventory
- Providing technical support on-site or remotely
- Configuring email accounts through Outlook and IMAP
- Creating user guides and internal technical documentation
- Acting as the agent between user and manufacturer when equipment must be sent for repair
- Managing technical documentation
- Ensure security and privacy of networks and computer system
- Installation and preparation of Linux/Windows servers (experience is advantage)
- Configuration of switches and routers (experience is advantage)
- Travelling between Czech branches (Prague - Mnisek pod Brdy with company car)
Education/Skills
- 1+ year experience in a similar position
- Language: Czech, English - B2 (support for English speaking colleagues daily)
- Experience in an international company is an advantage
- Effective communication skills and establishing good relationships with other departments
- Common sense and attention to details
- Driving license B (must to have)
- Management skills (nice to have)
Technical knowledge and skills
- Experience with Active Directory, Office 365
- Administration of OS: Windows 7, Windows 10 (MacOS, Linux - advantage)
- Knowledge of TCP/IP networking (setting switches, routers - advantage)
- Ability to troubleshoot and resolve multiple issues
- Experience with JIRA, Confluence, Slack
- (optional) certification
Benefits
- 27 days of holidays per year
- Company profit-sharing plan, benefit program, meal contribution
- Relocation package
- All our games for free and more